Helpdesk – Remote Support
– -DOWNLOAD HERE- – eSOLUTIONS HELPDESK – –
(By downloading the application, you agree to the following prices for using the service )
Run the application and follow the instructions to install it.
Cross the field I have read terms and conditions and press next.
PRICE FOR SERVICE
The price for using remote support is 25 € / 1 year (30 € VAT inc.)
Remote support itself costs 12 € per 30 minutes. (14,40 € VAT inc. / 30 min)
After the app installation your PC is accessible by our technical support department and is listed in our list of managed devices. Access is secured by username and password of Windows OS user. In case you don’t use password for access an authentication code is used. If you want to restrict the access after termination of the service intervention change your Windows password or authentication code. You can also uninstall remote access app, however the next intervention will be prolonged by re-installation of this software.
CURRENT PRICES (valid since 1.6.2015)
|Remote access under central administration of eSOLUTIONS||25 €/ year||20 €/ year|
|Remote access under central administration of eSOLUTIONS for 5 or more devices||23 € / year||20 € / year|
|Individual remote access without central administration||60 € / year(at least 2 PC)|
|Custom account for remote access||25 € /year|